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15 Mar 2022

Technical Support Specialist with French/ German/ Italian/ Spanish/ Portuguese/ Dutch/ Polish for AVAYA (Relocation to Sofia, Bulgaria)

Sofia, Bulgaria

Job Title:

Technical Support Specialist with French/ German/ Italian/ Spanish/ Portuguese/ Dutch/ Polish for AVAYA (Relocation to Sofia, Bulgaria)

Job Description

Our client is one of the biggest providers of business communications, specifically unified communications (UC), contact center (CC), and services. But wait, this is not a phone company! Our client is a cloud business-solutions provider. Now they’ve thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.

Come and join our team in Sofia, Bulgaria! We will issue your needed documents according to the Labor Migration Agreement between Bulgaria and Moldova.

So, what’s the role all about?

  • To ensure our customers’ success by providing training and support during and after the product implementation process
  • To play a key role in evaluating, troubleshooting and resolving any technical concerns and/or questions.
  • To be proactive in terms of suggesting actions that will benefit the company and its employees.

Our top candidate has:

  • Fluency in French/ German/ Italian/ Spanish/ Portuguese/ Dutch/ Polish and advanced skills in English
  • Previous experience in a technical support role is an advantage
  • Knowledge of Unified Communication as a Service is a plus
  • Self-motivated and willing to learn new skills

Why work for Concentrix?

  • Standard working hours on full-time – Monday-Friday;
  • In-depth training in Next Generation Cloud Solutions;
  • Access to a vast internal training database with options for Certification;
  • Constant support from a dynamic success-driven team of specialists (Subject Matter Experts);
  • Competitive remuneration and opportunity to grow with our career development programs;
  • Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Corporate discounts and many more;
  • Reward and recognition program;
  • To be part of the Gold Award winner company in the category “Employees at the heard of everything” for large companies at the South East Europe customer service awards 2020.

Why Bulgaria?

Sofia is the largest city and the capital of Bulgaria, and the 15th largest city in the European Union with a population of 1.3 million. Sofia is a cosmopolitan city of different nationalities and cultures. They elegantly coexist in the historic downtown, which has become a kind of open-air museum with preserved remains of ancient civilizations, along a thriving modern city. The climate of Sofia is temperate continental and is protected from strong winds by the mountains that surround it.

Relocation package:

For the convenience of applicants outside Bulgaria we can offer our Relocation support! We have a dedicated Relocation specialist that will support you on the process. Our package includes:

  • 10 nights in a city center hotel
  • Reimbursement of travel expenses
  • Advance payment
  • Support in finding an apartment, opening a bank account and getting a Bulgarian number

Who are we:

Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients.

Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people.

Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design.

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