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21 Jun 2022

Spanish-speaking Customer Service | Relocation Package

City Job Offers
Athens, Greece

Spanish-speaking Customer Service in Athens

Are you a troubleshooting person and your language is Spanish? We offer you an exciting position with great benefits and career opportunities in sunny Greece..

Spanish-speaking Customer Service in Athens

We are looking for Spanish speakers to provide high-quality customer service for a travel company in Europe! If you love the travel industry, read on and apply!

About the Company:

It’s the European online travel flash sales leader dedicated to improving 56 million members’ experience. The company operates in nine different markets and is looking to expand further! They work to show the pleasure of travelling to high-end hotels at the very best prices.

The Profile:

  • Excellent communication skills in Spanish with fluent English (B2)
  • Strong focus on customer needs
  • Able to balance a customer-oriented and a results-driven approach
  • Strong communication, problem-solving and active listening skills
  • Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

Your responsibilities:

  • Identify customers needs to diagnose and resolve problems
  • Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, refunds
  • Use a multi-channel approach to speak with customers (voice, email, social media)
  • Cross and upsell additional products
  • Handle calls from customers who have ordered or bought product/s
  • Offer support on queries regarding product availability
  • Assist with click and collecting orders
  • Ensures timely and efficient resolution of customers’ inquiries

Benefits:

  • Full-time position
  • Long-term contract
  • Competitive salary + bonus
  • Extra incentives and over achievement bonus
  • Real growth opportunities to progress in your career
  • Relocation Package for candidates coming from abroad (Includes flight reimbursement, Hotel / Airbnb, transportation, restaurant, car rental, food shopping ticket)
  • Receive a bonus for referring your friends
  • Possibilities to grow inside the company

Work for a company that aims to expand its business. Live in a vibrant and historical city, explore Athens and have the best time discovering new places and meeting new exciting people! Don’t miss this chance to kick off an international career and move to sunny Greece.

How to Apply

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