22 Apr 2021

Full-Time Junior Consumer Service Specialist with French (relocation support)

Swarovski – Posted by relocationjobs.net  Anywhere

Job Description

Paid relocation jobs in Poland:


Gdańsk, pomorskie

An attractive workplace in the Global Business Services (GBS) hub of Swarovski, based in Gdansk, Poland.

The GBS develops and delivers high quality multi-functional services, provides functional expertise and ensures a continuous improvement of its process portfolio, together with the regional spokes and local organizations across the globe.

We are searching for a Junior Consumer Service Specialist. The main purpose is to deliver exceptional, seamless consumer support.


You are an ambassador of our brand. In this role, and together with the team you will be:

  • Delivering high quality and consistent service by e-mail, phone or chat
  • Resolving queries and complaints by understanding the consumer’s needs
  • Advising consumers on product s
  • Building sustainable relationships of trust through open and interactive communication
  • Supporting back-end activities of the CRM system
  • Maintaining sensitive information in compliance with local and regional law ( e.g. General Data Protection Regulation (GDPR) )


You are a motivated talent and bring along the following background:

  • Fluency in French and English (speaking and writing)
  • Fast learner with s trong customer service focus
  • High degree of accuracy and attention to details
  • Strong communication skills , service orientation and passion for people
  • A comprehensive understanding of the local culture of supported countries – n ice to have


Swarovski is a Wonderlab where magic and science meet.

Swarovski unifies all parts of its organization under one spellbinding idea and brings forward a wondrous new world of crystal craftsmanship.

Founded in 1895 in Austria, the company designs, manufactures and sells the world’s highest quality crystal, genuine gemstones, Swarovski Created Diamonds and zirconia, jewelry and accessories, as well as crystal objects and home accessories.

Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group.

A responsible relationship with people and the planet has always been an integral part of Swarovski’s heritage.

This manifests today in the company’s well-established sustainability agenda with youth-focused education programs and foundations to promote human empowerment and conserve natural resources to achieve positive social impact.

Working for us is more than just a job – it’s being part of a beloved brand, steeped in heritage, and renowned worldwide for quality and craftsmanship.

We offer a competitive salary, learning and developing opportunities and provide a wide range of benefits (employee discount for our products, private medical care, multisport cards and more).


Candidates from outside Gdańsk/Tricity area may also benefit from our relocation support.

How to Apply

Apply online HERE

Job Categories: Customer Service. Job Types: Full-Time. Job Tags: jobs offering relocation packages, paid relocation jobs europe, Paid relocation jobs in Poland and relocation jobs abroad.

Job expires in 4 days.

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