Italian speaking Chat & Email Support Specialist – Night Shift (excellent relocation package)
Paid relocation jobs in Bulgaria
Are you ready to take on your next challenge in the city of Sofia, Bulgaria? We are looking for a for min B2 level Italian speakers with a good command of English who wants to join a fast paced international iGaming company in Sofia.
This position will be based in their office in the Bulgarian capital Sofia. This largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs.
It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking! As a Chat and Email Support Specialist you will liaise directly with players via multiple communication channels such as email and live chat.
Your task is to assist them with their queries and resolve any issues they are experiencing. First time resolution and ensuring the player’s experience is a positive one is important in this role!
This is a night shift role where you work 4 nights on and then 4 nights off. We are looking for candidates who have:
- Excellent communication skills in both ITALIAN and English (Min B2 level for both languages)
- Previous Customer service
- Able to work in a fast paced environment
- Eagerness to learn and develop
- Willing to work night shifts
Full paid training will be provided. There is an excellent relocation package on offer which includes flight reimbursement and 2000 Lev gross relocation bonus paid out with your first salary payment.
Beside an attractive salary, there is an annual personal interest allowance that you can use for activities you are interested in, how cool is that!
Besides this it also offers annual performance bonus, premium health and dental insurance for you, your partner and your children, an Employee Assistance Program which offers 24×7 confidential support.
Career development opportunities, continuous training, annual travel loan, subsidised massage sessions, Multisport card and free snacks, drinks and fruit!