14 Nov 2022

General Manager – Leading Hotel Chain (Open for Expat)

Michael Page
Ho Chi Minh City, Vietnam

  • A successful hotel chain with presence across Vietnam
  • Leading a luxury hotel with the promising tourism rebound in Vietnam

About Our Client

Our client is one of the largest resort and entertainment service brand in Vietnam. They own a chain of hotels, resorts in the most famous tourist attractions of Vietnam. After nearly many years of development, they currently have a wide range of hotel with capacity of more than 10,000 hotel rooms and villas.

Job Description

  • Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, food and beverage, revenue management and the rooms division. Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
  • Assists with procurement of operating supplies for all departments.
  • Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service to drive financial success.
  • Work with hotel department heads to establish goals and objectives that coordinate with the overall hotel wide goals and objectives.
  • Enable innovation and drive results by executing sales and marketing campaigns, understanding dynamic revenue management and driving profit to the bottom line through strong financial controls.
  • Evaluates changes to the guest’s needs, the hotel’s guest mix and competitive trends to recommend appropriate products/services and operational changes to ensure guest and employee satisfaction.
  • Demonstrate and promote teamwork among all management and staff while creating an environment in which all associates reach their full potential
  • Create a budget to maximise profit margins while keeping costs in balance with guest satisfaction and quality of services
  • Lead sales and marketing efforts by developing a targeted strategy for publicising the hotel’s services and amenities
  • Establish the hotel’s reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep

The Successful Applicant

  • Minimum of 5 years of experience as a Hotel Manager, international working experience in reputable hotel chain will be a huge plus
  • Bachelor’s degree in Hospitality Management or related field.
  • Proven track record of delivering excellent guest service scores
  • Maximises profit through financial planning and analysis.
  • Strong communication and listening skills.
  • Excellent leadership skills with a hands-on, lead by example work style.
  • Knowledgeable of sales initiatives and principles of revenue management.

What’s on Offer

  • Attractive monthly base salary and covering full relocation cost
  • Amazing opportunity to lead business for the top hotel chain in Vietnam
  • Promising career path in a leading hotel chain in Vietnam

How to Apply


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