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29 Apr 2019

Front Office Representative – Relocation assistance

Paid relocation jobs in Arizona:
Banner Health

Phoenix, AZ, USA

Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health’s varied medical imaging and radiology services help physicians establish and execute individualized treatment plans.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

About Banner Imaging
Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health’s varied medical imaging and radiology services help physicians establish and execute individualized treatment plans.

Medical Imaging professionals also enjoy access to:

  • State-of-the art technology
  • The latest in Picture Archival Communication System (PACS) technology
  • Relocation assistance
  • Tuition reimbursement
  • Continuing education programs
  • Career growth and promotion opportunities
  • Travel medical imaging technologist positions

About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve.

Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.

The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

Job Summary

This position serves as the first point of contact between patients and the facility. Coordinates and guides patient visit from check-in to check-out.

Performs various functions including, scheduling, insurance verification, collecting co-pays, and gathering patient demographic information. Answers and routes phone calls and completes daily paperwork and necessary reports.

Essential Functions

  • Receives all incoming calls from both internal and external lines. Documents messages and routes to appropriate clinical staff. Transfers calls as necessary. Ensures documentation in medical record is complete including lab and test results. Assists in facilitating requests for patient medical records.
  • Receives patient in applicable systems, confirms patient demographics and insurance information and performs insurance verification when required. May be required to calculate and collect copays, deductibles, and self-pay. Totals charges on patients super-bill at check-out. Coordinates transportation to care centers and residential homes as requested by patients or physicians.
  • Schedules, re-schedules patients office appointments, follow-up appointments, diagnostic tests, surgeries and may provide patient with preparation instructions for exams, tests, or surgeries when required. Confirms patient appointments for the following day. May prepare patient referrals to specialty care.
  • Prints physician schedules, superbills, labels and other applicable forms in preparation for next business day. Pulls and files patient charts and prepares new patient charts as needed. Prints and files transcription notes. Provides administrative support for Physicians as needed.
  • Reconciles charge tickets to each day’s schedule, identifies incomplete tickets, missing charge codes or missing diagnosis and notifies clinical staff. Forwards completed tickets and/or billing package to the business office or billing company.
  • Escorts patients back to the patient exam rooms, takes vitals and patient history, may assist with patient treatment, if required by the assigned facility.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

Requires a demonstrated ability to multi-task between heavy phone volume, multiple computer systems and frequent interruptions. Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.

Must be able to type a minimum of 30 wpm and perform data entry.

Preferred Qualifications

Six months experience working in a medical office and/or hospital setting preferred. Working knowledge of medical terminology is preferred. Previous experience working with electronic medical records and insurance is preferred. Bi-lingual in Spanish is preferred.

Additional related education and/or experience preferred.

How to Apply

Apply online HERE

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