21 Nov 2022

Emergency Response Specialist with Spanish & Portuguese

Concentrix International Europe B.​V.​
1014 Amsterdam, The Netherlands
€ 4.000 – € 5.000 per month – Full-time

Full job description

The Emergency Services Representative is responsible for providing the highest service to individuals in an emergency.

The support will be through Inbound calls and Chat.

This role will be based in Amsterdam.

Candidate Profile

  • Experience in emergency response or high-stress emergency communication environments
  • Ability to clearly communicate with customers in a timely manner
  • Proficient in MS Office
  • Experience and knowledge of regulations and compliance within an emergency services environment is a plus
  • Open to flexible scheduling, including days, nights, and weekends
  • Ability to assess and readily relay information accurately with great attention to detail, while operating various methods of communication equipment
  • Current certification in CPR, emergency, fire, police dispatch is a plus
  • Required to be fluent in Spanish and Portuguese both in written and spoken
  • Proficiency in English, B2 level.

What we offer:

  • Unlimited professional and personal development (unlimited access to Concentrix University training and structured on-site training)
  • Generous relocation package
  • A friendly and cosy working environment (foosball, Xboxes, lounge corners etc.)
  • A dynamic position within an international and dynamic company
  • Fully paid training
  • Pension plan
  • Internal Career Opportunities
  • Full-time contract
  • Salary, between 4.000 to 5.000 per month.

Who are we?

With 280,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.

We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

Job Type: Full-time

Salary: €4,000.00 – €5,000.00 per month

Mogelijkheid om te reizen/verhuizen:

  • 1014 BB Amsterdam: kunnen pendelen of bereid zijn om op kosten van de werkgever te verhuizen (Vereist)


  • Portugees (Vereist)
  • Spaans (Vereist)

Work Location: One location

How to Apply


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