30 Jul 2020

Customer Care Representative with French, Italian and English (2 years determined contract) – Relocation assistance

Paid relocation jobs in Romania

Wipro Digital Operations and Platforms

This role consists of assisting customers, sales representatives and clients’ employees for a global pharmaceutical and medical device company.

Key responsibilities include:

  • Acting as a first point of contact for customer service via email and phone;
  • Registering verbal or written requests received from end users and / or claims as per the procedures and agreed deadlines;
  • Answering technical questions related to medical equipments;
  • Completing the requests regarding the products replacements as per the client’s needs;
  • Processing specific reports regarding the day-to-day activity;
  • Actively participating in process improvement initiatives.

What makes you special:

  • Fluency in Italian,French and English;
  • Bachelor’s Degree or Master’s Degree;
  • At least 6 months of experience in Customer Care/ Support Service/Translations/Technical Assistance – whatever it is, we’ll love it : )
  • Good communication skills (both written and verbal);
  • Computer literacy (MS Office, Internet, ticketing systems);
  • Customer service oriented approach;
  • Effective at problem solving (troubleshooting skills).

We like you, so we want you to be happy. Here’s a glimpse of what’s in it for you:

  • Opportunity to work in a fast growing company and in a multinational environment;
  • Opportunity to grow and build a successful career within the organization – we don’t want you to feel stuck so we encouarage you to experiment inside Wipro rather than looking externally ;
  • Relocation assistance if needed;
  • Access to a variety of benefits available through a flexible package that can be customized depending on each employee’s needs;
  • Personal and professional development through a variety of training programs (hard/soft skills).

If you’re reading this, we should probably talk. We’d be thrilled to meet you in person. Apply now.

How to Apply

Apply online HERE

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